Customer Service

Please select the area that will best address your Customer Service needs:



Its easy to search through our online catalog either by entering a 1-2 word description. As examples, "Baseball" or "Baseball Player" is a word description. The search feature is in addition to our intuitive (we hope!) navigation system.


To order an item, simply select any attributes offered (example: hair color), add in how many you want and click Add to Shopping Basket.


To delete an item simply click on delete. When you have completed your order, select the FINALIZE ORDER button to connect to our secure server and complete the order process.


ChristmasOrnaments.com accepts payment by the following credit cards on our secure site: Visa, MasterCard, Discover and American Express. Your credit card will be charged when you place your order. If there are any discrepancies in your order, we will credit the same credit card number.

If we are temporarily out of an ornament, we will contact you by phone or email to ask if you would prefer a partial order or to wait until the entire order is available.

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